- LicenceMalta Gaming Authority
- Withdrawal Range$20-$10,000 daily
- Processing Time3-5 business days
- Support24/7 live chat & phone
How the loyalty programme rewards repeat deposits
Crownplay’s loyalty offering gives you two main reload routes: a Weekend Reload and a Weekly Reload. Both are activated inside your casino account, but they work in different ways. One combines a percentage reward with extra spins, while the other is built around a weekly deposit and a set number of spins.
For Crownplay Australia players, the useful part is the choice. You can look at the timing of your deposit, the wagering attached to the reward and the type of games you prefer before deciding which option suits your session. If you are comparing Games Online, Free Spins, Free Spins No Deposit and Cashback, keep the labels separate: the loyalty offers discussed here are reload rewards linked to deposits.
- Weekend Reload: 50% up to $1,050 plus 50 extra spins.
- Weekly Reload: 50 free spins worth $0.1 each on the first weekly deposit exceeding $30.
- Both rewards are activated in the casino account.
- The two reloads have different wagering requirements, so the offer type matters before you start.
The reloads are not simply extra cash added to your balance with no conditions. Each one has its own wagering rule, and the Weekend Reload also has a maximum bet while wagering. Taking a minute to match the reward with your planned play can save you from choosing an offer that does not fit.
Weekend Reload: 50% up to $1,050 and 50 extra spins
The Weekend Reload runs from Friday to Sunday. It gives you 50% up to $1,050 and 50 extra spins. A minimum deposit of $75 applies for the spins, so that amount is the key figure to remember when you are planning a qualifying weekend deposit.
| Term | Details | What to keep in mind |
|---|---|---|
| Reward | 50% up to $1,050 | The percentage reward is matched to the deposit, up to the stated cap. |
| Extra spins | 50 extra spins | A minimum deposit of $75 applies for the spins. |
| Activation | Casino account | Activate the reload in your account. |
| Wagering | 35× bonus + deposit | The calculation uses the combined bonus and deposit amount. |
| Maximum bet | $7.5 | This maximum applies while wagering the bonus. |
| Maximum cashout | Unlimited | There is no cashout ceiling attached to this term. |
Here is a simple example. A $100 deposit would create a $50 reward under the 50% rate, making the combined deposit and bonus $150. At 35× wagering, the calculation would be 35 × $150, or $5,250 in required wagering. That is a wagering target, not money you need to add on top of the deposit.
Check the timing before you deposit
The Weekend Reload is tied to the Friday-to-Sunday period. If the 50 extra spins matter to you, remember the separate $75 minimum deposit condition.
Weekly Reload: 50 spins on your first weekly deposit over $30
The Weekly Reload takes a simpler approach. You receive 50 free spins on the first weekly deposit exceeding $30. Each spin is valued at $0.1, and the offer carries 40× wagering.
| Term | Details |
|---|---|
| Qualifying deposit | First weekly deposit exceeding $30 |
| Reward | 50 free spins |
| Spin value | $0.1 each |
| Wagering | 40× |
| Activation | Casino account |
| Maximum cashout | Unlimited |
This option may appeal if you prefer a regular weekly reward rather than a percentage match. The important detail is the timing: it applies to the first weekly deposit that exceeds $30, not every deposit made during the week. Activate the offer in your casino account and keep the 40× wagering term in view.
The Weekly Reload is also a useful reminder that the number of spins is only one part of an offer. The spin value, qualifying deposit and wagering requirement all affect how the reward fits your budget and play style.
How to activate a Crownplay reload reward
- Open your casino account
Sign in and go to the account area where the loyalty rewards can be activated.
- Pick the reload that matches your plan
Choose the Weekend Reload for the Friday-to-Sunday percentage reward and spins, or the Weekly Reload for 50 spins on the first weekly deposit exceeding $30.
- Activate the selected reward
Use the activation control in the casino account before proceeding with the offer.
- Make the qualifying deposit
For the Weekend Reload, remember that the $75 minimum deposit applies for the spins. For the Weekly Reload, the first weekly deposit must exceed $30.
- Play within the stated terms
Keep the relevant wagering requirement and maximum bet in mind. The $7.5 maximum bet applies to the Weekend Reload while its wagering is in progress.
The cleanest way to use a reload is to decide your spending limit first, then activate only the reward you genuinely want. Avoid making a larger deposit just to reach a reward cap. A percentage match can look attractive, but the wagering calculation grows with both the deposit and the bonus.
The activation step is easy to overlook
Both reloads are activated in the casino account. Make that account step part of your routine instead of assuming the reward will be applied without selecting it.
Wagering contributions: which games count towards the reload
For the Weekend Reload, different game types contribute at different rates towards wagering. Slots, keno and scratch cards contribute fully. Table games, live games and several card-based options contribute only partly, while jackpot games do not contribute.
| Game type | Contribution | How to read it |
|---|---|---|
| Slots | 100% | All eligible wagering counts. |
| Keno | 100% | All eligible wagering counts. |
| Scratch cards | 100% | All eligible wagering counts. |
| Live shows | 50% | Half of eligible play counts. |
| Video poker | 10% | Only one tenth of eligible play counts. |
| Live games | 10% | Only one tenth of eligible play counts. |
| Other card games | 10% | Only one tenth of eligible play counts. |
| Table games, including blackjack | 10% | Only one tenth of eligible play counts. |
| Jackpot games | 0% | Play does not contribute. |
A quick example makes the percentages easier to use. If $100 of eligible slot play contributes at 100%, the full $100 counts towards the target. At a 10% rate, $100 of eligible play contributes $10 instead. That difference can make a big impact on how long a wagering target takes to complete.
The contribution table is especially relevant if you move between slots, blackjack, live tables or jackpot games. It is worth checking the rate before you start rather than assuming every game moves the target forward at the same speed.
A reload does not remove the normal gambling risk
Treat the wagering requirement as a condition of the reward, not as a reason to chase losses. Play for entertainment, set a limit and stop when your planned session is over.
Account perks and sensible ways to use loyalty rewards
The loyalty setup can also sit alongside account-level benefits. These can include private games, larger rewards, a VIP manager, personalised offers and higher withdrawal limits. The reload rewards themselves remain the practical starting point because their deposit, activation and wagering terms are clear.
You can also use the account’s deposit limits, loss limits and self-exclusion for set periods to keep play within boundaries that feel comfortable. These tools are useful before a deposit, not only after a session has gone further than planned.
- Choose the reload based on the deposit you already planned to make.
- Keep the 35× or 40× wagering term visible while you play.
- Remember that the Weekend Reload has a $7.5 maximum bet during wagering.
- Use the game contribution rates to understand how quickly eligible play counts.
- Set a deposit or loss limit before starting if you want a firm spending boundary.
The mobile setup is designed to make account access convenient, but convenience should not turn into impulsive play. Take the same pause on a phone that you would take at a desktop: choose the reward, check the conditions and decide your limit first.
Loyalty Program: your questions
Can I use Crownplay loyalty rewards on mobile?
Yes. The mobile site works with Android and iOS browsers, and the same features are available as on desktop. Android users can also use the app from the Google Play Store, while iOS users can add the site to their home screen for an app-like experience.
What details are needed to create an account?
Registration requires your name, email, date of birth and password. Email confirmation is required after registration, and accurate personal information is needed for future verification.
Can I set limits while using loyalty rewards?
The account provides deposit limits, loss limits and self-exclusion for set periods. These tools let you set boundaries around your play before or during your use of the rewards.
How can Australian players contact support?
Live chat operates 24/7 in English, French, German, Italian and Spanish. Email support is available too, and phone agents handle Australian player queries.
